The Customer is no Longer King
In the past, companies have been built on the motto that ‘the customer is always right’, and yet, it is becoming more and more apparent, that the customer can sometimes be a complete idiot. Previously, you would have to put up with it. And in the rise of the digital...
Help your business in lockdown
At the time of writing this article, we’re about to go back into Level 3 lockdown in Auckland. As much as I hope it’s the last time, there’s every chance that this will become a recurring situation. So when it’s all shut, and the only businesses doing well are the...
Do what you can, then ask for help
Be strong enough to stand alone, smart enough to know when you need help, and brave enough to ask for it. The New Zealand 4-level Covid-19 alert system specifies public health and social measure to be taken against Covid-19. But there’s another system in play for New...